Service Management Analyst developing and maintaining knowledge management strategy at Syneos Health. Focusing on operational readiness and collaboration between IT project delivery and operational teams.
About the role
- Associate Business Analyst at Equus Software solving client technical requirements and providing innovative solutions through team collaboration. Focused on onboarding Equus Workforce Solutions with ongoing configuration and support.
Responsibilities
- Ability to effectively problem-solve issues to resolution, this will require the ability to partner with your team for additional support when needed.
- Skilled in organizing client technical information during client meetings by taking meeting minutes/notes, detailing exact technical specifications.
- Able to perform requirement analysis, configuration, testing and issue resolution.
- When requested, participate, or assist in the preparation of client webinars, conferences, demos, and other presentations to both clients and internal Equus team.
- Decipher technical client build document requirements by writing test plans and test cases for quality assurance and user acceptance, including conducting QA testing and reporting results.
- Gain exposure to Equus products and client projects; both technical and functional, with hands-on assignments.
- Develops strong working relationships with clients and internal teams.
- May at times participate in a quarterly live chat rotation with other team members to provide exceptional service to our clients who are requesting online help.
- Participate in team standups and meetings.
- Participate in client working sessions.
- Participate in other Equus internal initiatives.
- Seek out information about the global mobility industry and software industries and apply that knowledge to day-to-day activities.
Requirements
- Bachelor’s degree in computer science or a related discipline from an accredited college/university.
- Analytical and conceptual thinking skills.
- Efficiently handle data-intensive and time-sensitive tasks.
- Excellent verbal and written communication, as well as organizational skills to effectively communicate and interact with all levels within the Equus organization.
- Ability to quickly understand our client needs and technical expectations both verbally and written.
- Ability to manage multiple priorities and deadlines by demonstrated organizational and time management skills.
- Strong analytical and detail-oriented skills required.
- Team player with a positive attitude required.
- Desired: Technical background with understanding and/or experience in software development and/or web technology.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Business Analyst defining feature execution and aligning company priorities with operations at Omise. Focusing on product increments and collaboration within FinTech payment solutions sector.
Project Manager/Business Analyst overseeing various client projects in technology consultancy Denver Technology. Driving delivery and engaging stakeholders to achieve project objectives.
Sr. Business Analyst developing requirements and enhancements for software solutions in a global analytics firm. Collaborating with teams to bridge user needs and technology solutions.
Customer Insights Analyst joining a hybrid team at MVP Health Care analyzing claims data to inform business strategy and enhance health care delivery.
Business Analyst in Investor Relations translating financial performance into compelling narratives for capital markets. Supporting financial analysis, investor presentations, and collaborating with teams across Finance and Strategy.
Senior Business Analyst leading the analytical support for HIE modernization in Indiana. Collaborating on data exchange workflows and requirements documentation in a health - focused consulting environment.
External consultant handling regulatory obligations and initiatives in the banking sector, coordinating with multiple stakeholders and conducting regulatory analyses.
Business Analyst specializing in Contact Center projects for global leader Capgemini. Engaging with stakeholders and technical teams to enhance customer engagement environments.
Business Analyst supporting the implementation of research administration software suite at Beth Israel Lahey Health. Collaborating with stakeholders and technical teams for effective solutions and regulatory compliance.