CRM Product Owner managing Microsoft Dynamics CRM for a UK blood cancer charity, ensuring effective data support and leading ongoing improvements for accurate fundraising and engagement.
About the role
- Product Manager supporting Entrust’s international expansion efforts within EMEA. Translating market insights into product requirements and collaborating with cross-functional teams.
Responsibilities
- Product Definition & Localisation: Translate market insights into clear product requirements, workflows, and configuration needs for specific regions. Work with engineering to define feasibility, scope, and delivery timelines. Document product behaviour, localised requirements, and dependencies (e.g., data residency, integrations, document libraries, compliance validations).
- Go‑to‑Market Enablement: Support the creation of region‑specific value propositions, product collateral, and competitive positioning. Collaborate with Sales, Marketing, and Customer Success to tailor messaging and customer onboarding journeys. Contribute to launch planning, including timelines, readiness checklists, and cross‑functional alignment.
- Cross‑Functional Leadership: Partner closely with Legal on regulatory constraints, data localisation requirements, and documentation readiness. Engage with internal stakeholders including engineering, GTM, partnerships, and operations. Ensure smooth coordination and communication across teams during regional rollout.
- Performance Measurement: Track product adoption, workflow performance, conversion metrics, and customer feedback. Identify risks and escalate issues proactively. Recommend iterative improvements to enhance usability, conversion, and compliance coverage.
Requirements
- 2–5 years of product management experience in Identity or Geo expansion
- Strong analytical skills with the ability to synthesise regulatory, technical, and commercial inputs.
- Experience working in fintech, identity verification, compliance, security, or other regulated industries.
- Excellent written and verbal communication skills; ability to articulate complex topics clearly.
- Proven experience working with cross‑functional teams and managing multiple stakeholders.
- Comfortable working in fast‑paced environments with evolving priorities.
Benefits
- Career Growth: Whether you’re a budding developer or a seasoned expert, we’re invested in your professional journey. With learning-forward initiatives and exciting challenges, your growth is our priority.
- Flexibility: Life is all about balance. Whether you’re remote, hybrid, or on-site, we offer flexible options that fit your lifestyle.
- Collaboration: Here, your voice matters. Our teams thrive on sharing ideas, brainstorming solutions, and working together to build a better tomorrow.
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