CRM Product Owner managing Microsoft Dynamics CRM for a UK blood cancer charity, ensuring effective data support and leading ongoing improvements for accurate fundraising and engagement.
About the role
- Head of Product Delivery managing end-to-end product delivery across Product, Engineering, Design, Data & AI at Automata. Enabling accelerative workflows and high-quality execution in lab automation.
Responsibilities
- Own end-to-end delivery across Product, Engineering, Design, Data & AI (PEDDAI) - turning strategy into fast, predictable, high-quality execution
- Operate as the single point of accountability for delivery - bringing clarity, pace, and discipline across an otherwise complex system
- Partner with PEDDAI, Customer Success, and Sales leadership to align releases with commercial impact and timelines
- Build, lead, and level-up a high-performing product delivery function that reports to you - hiring, coaching, and setting an uncompromising bar for execution
- Architect and continuously evolve operating systems that scale - eliminating bottlenecks, increasing velocity, and enabling teams to move autonomously
- Drive a true continuous delivery model - frequent, reliable releases with strong communication and measurable impact
- Embed AI-native and automation-first ways of working - unlocking step-change improvements in productivity and throughput
- Bridge strategy and execution - ensuring we build what we defined; that what we build, ships; and what we ship, delivers results
Requirements
- 13–18 years of experience across product delivery, programme leadership, or operational roles in high-performance environments
- Strong understanding of how Product, Engineering, Design, Data & AI functions operate—and how to align them at pace
- Experience operating in environments that demand both speed and quality (scale-ups, top-tier tech, or product driven enterprise transformation)
- Deep working knowledge of Agile, Lean, Waterfall, and hybrid models—with the pragmatism to apply what works, not what’s “pure”, “trendy”, or “new”
- Proven experience driving automation, AI-native ways of working, or meaningful step-changes in delivery performance
- Background in Engineering, Product, or similarly rigorous problem-solving environments preferred
Benefits
- Vitality Health Insurance
- Eye Care
- Salary Sacrifice - EV
- Salary Sacrifice - Bike & Tech
- Wellbeing & Support
- Wellbeing & Development Allowance
- Spill & Employee Assistance Programme
- Additional Leave
- Pension Scheme
- Group Life & Critical Illness cover
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