Inpatient Financial Counseling Specialist analyzing patient benefits and managing financial liabilities at Ensemble. Performing eligibility verification and face-to-face communication with patients during their visits.
Responsibilities
Perform the task of benefit education and validation
Face to face review of inpatient benefits, authorization and collecting inpatient, observation, and outpatient in a bed liability
Handle the accurate verification and calculation of patient liabilities
Assessing patient insurance and financial information to determine liability
Utilize face to face communication with patients during their stay to collect the estimated patient liability
Requirements
1+ years of customer service experience
High School Diploma/GED Required
CRCR (Certified Revenue Cycle Representative) Required within 6 months of hire (Company Paid)
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