Inpatient Financial Counseling Specialist performing patient benefits education and liability verification. Responsible for accurate calculations and face-to-face communication with patients in a healthcare setting.
Responsibilities
Perform benefit education and validation
Conduct face-to-face review of inpatient benefits
Handle accurate verification and calculation of patient liabilities
Make follow-up phone calls to patients that are unable to make payment
Assist eligibility specialists in the verification of insurance information
Requirements
1+ years of customer service experience
Must be inquisitive and demonstrate openness to innovation including AI
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