Chargé.e de Développement Commercial - SDR à Engel & Völkers France. Activités de qualification des projets immobiliers et gestion des leads.
Responsibilities
Qualify clients' real estate projects
Qualify leads generated daily through the brand’s visibility and marketing investments
Schedule appraisal appointments for the sales teams
Enhance the database and follow up with clients by tracking past requests
Identify the urgency level of projects and pass opportunities to the sales teams in accordance with allocation rules
Meet a nominal number of calls per day, prioritizing speed of contact for an optimal customer experience
Contribute to improving the client qualification process within the department
Classify lead types using clear, observable definitions in the CRM
Accurately document all relevant interactions and keep the customer database up to date
Refer clients’ real estate projects as comprehensively as possible to maximize conversion chances
Track recently assigned leads in the CRM and monitor their commercial handling
Requirements
Proficiency in prospecting techniques (Cold Calling, Cold Email, Social Selling)
Strong knowledge of the real estate market (sales cycle, technical vocabulary, stakeholders; familiarity with regulatory issues is a real plus)
Proficiency with a CRM tool (Salesforce, HubSpot, Pipedrive, etc.)
Proficiency in English (written and spoken ability to interact with an international client base); a third language is a plus
Excellent verbal communication: clear speech and the ability to build trust quickly over the phone; ability to write persuasive messages and sales scripts
Active listening and empathy: ability to quickly understand client needs in a high-stakes sector (real estate)
Tenacity and resilience: handle objections and refusals with persistence
Results-oriented: strong hunter mindset and motivated by meeting and exceeding targets
Organized: rigorous in task follow-up and managing a high volume of leads
Education: Minimum 2–3 years of post-secondary education (Bac+2/3) in Business, Sales, or Real Estate Negotiation
Experience: First experience (internship, apprenticeship, or first job) as an SDR or in customer relations/sales is strongly appreciated, ideally in real estate
Benefits
Meal vouchers (ticket restaurant) of €10 per full working day, 60% employer contribution
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