Sales Support Analyst assisting Energy Advisors with administrative tasks for energy company. Handling data organization and communication with clients in a hybrid role.
Responsibilities
Maintain accurate administrative setup and data integrity across internal systems
Collaborate with Advisors to review, update, and clean data to ensure accuracy and consistency across platforms
Prepare and deliver system-generated client reports
Communicate directly with small- to mid-sized clients regarding minor energy contract requests and updates
Provide inbox and communication support
Coordinate with the Pit Crew (Operations) to resolve customer service issues, ensuring a positive client experience
Coordinate meeting logistics and scheduling, ensuring details are handled smoothly
Support the Sales and Operations teams by managing administrative tasks that improve efficiency and reduce process gaps
Provide occasional office administrative support as needed
Requirements
2 to 5 years of experience in sales support, operations, client services, or an administrative role
Experience working within CRM platforms, preferably HubSpot
Comfort working with data and internal systems, and keeping information clean and accurate
A naturally organized, detail-oriented approach to your work
The ability to manage multiple priorities with strong follow-through and attention to detail
Strong communication skills and confidence working with both teammates and clients
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