VP of Digital Growth & Acquisition marketing improving funnel performance and conversion efficiency across OnePay. Collaborating with teams to drive marketing strategies and structured experimentation.
About the role
- Membership Care & Growth Manager overseeing member onboarding and patient advocacy at Enara's healthcare program. Engaging with partner clinics and enhancing member experience through various activities.
Responsibilities
- Onboarding and educating prospective patients in our local partner clinics
- Performing simple non-invasive diagnostic procedures and adhering to billing/data entry procedures
- Contacting patients for follow-up visits and booking appointments
- Educating and engaging with our clinic partners to streamline workflows and optimize member experience
- Organizing and setting up community events with help from Enara and Partner Marketing teams
- Maintains and engages with our member base to drive clinical outcomes, testimonials, reviews, and good will
- Educating community clinics around our partners on Enara’s offerings
- Serve as the primary point of contact for member issue resolution and provider office escalations
- Resolves customer complaints and implements improvements to avoid recurrence
- Collaborates with internal teams to provide regular status on member experience and partner experience within the clinic setting
- Serves as the face of Enara to our partner clinics by modeling a compassionate, honest, positive and open attitude/communication style to motivate, empower and inspire others.
Requirements
- Must be comfortable driving daily to Chula Vista. This is a hybrid (both remote and in-clinic position, which may include visiting a second site in El Cajon)
- Must speak and translate Spanish fluently.
- Minimum of 1 year related work experience in healthcare
- Minimum of 2-4 years of experience in sales, healthcare/health plan sales, outside sales, marketing, grassroots community engagement, or member/patient outreach.
- Demonstrated ability to manage multiple projects within specified timelines and quality standards
- Working proficiency in Google suite (specifically Documents/Sheets/Forms in the Drive)
- Exceptional written, verbal and communication skills are required to provide clear and concise directions to internal team and patients/clients
- Strong sense of, and commitment to, customer experience
- Strong proficiency and experience with medical technology including EMR and mobile apps
- Comfortable working independently, seeking answers with initiative and curiosity, and speaking up when something doesn’t make sense.
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Credit Analyst supporting comprehensive credit risk functions for clients at Absa Bank. Conducting assessments, managing risks, and ensuring compliance with regulations.
Aesthetic Business Manager responsible for driving B2B sales and clinical adoption of Galderma Aesthetics products. Working with sales teams and healthcare providers to optimize business performance.
Aesthetic Business Manager responsible for B2B sales and growth in Galderma's Aesthetics division. Elevating product adoption and enhancing business performance across strategic accounts in the U.S.
Aesthetic Business Manager responsible for B2B sales growth and market share expansion for Galderma Aesthetics. Engaging with healthcare providers to enhance product adoption and performance.
Organic Growth Strategy Manager shaping TELUS Health's growth strategies and initiatives while collaborating with cross - functional teams to identify opportunities and insights.
Growth Marketing Manager driving member engagement through lifecycle marketing campaigns at Hinge Health. Collaborating with clinical and product teams to enhance member outcomes and leverage AI.
Responsible for patient acquisition and physician relations at Trulieve. Engaging with medical professionals to promote patient access to medical cannabis.
Growth Manager managing performance marketing strategies for Codeway’s web product. Driving user acquisition initiatives and collaborating with creative teams in Barcelona.
Associate Growth Manager redefining performance marketing at Codeway building consumer apps for AI creativity, wellness, learning, and productivity.