Manufacturing Training Specialist managing and maintaining the Dozuki Knowledge and Training Management System. Collaborating with various teams to enhance system functionality and support end-users.
Responsibilities
Manage system access, roles, and permissions to ensure data integrity and appropriate user access
Oversee daily operations of Dozuki including configuration, course uploads, and user management
Serve as the primary contact for Dozuki inquiries, offering technical support and resolving issues
Monitor and analyze usage; create dashboards and reports to measure training completion and compliance
Support regulatory and compliance-based training assignments and tracking
Support the Training Department and Operations in structuring learning paths and onboarding experiences
Assigning training courses, tracking learner progress, and generating reports on training completion
Uploading, organizing, and updating learning materials within Dozuki. Collaborate and assist Content Creators
Monitor documentation is updated as specified, including user guides, courses, work instructions, FAQs, and internal reference materials
Requirements
High school diploma or equivalent
Minimum of 3 years of hands-on experience administering an LMS platform
Experience in user management, LMS configuration, course uploads, and permissions setup
Proven ability to create LMS reports and track training metrics
Experience supporting end-users and troubleshooting technical LMS issues
Excellent troubleshooting, communication, and problem-solving skills
Experience with Learning Management Systems or an Information System
Strong organizational and time management abilities
Ability to manage multiple priorities and work independently
Comfortable working cross-functionally with Training, Operations, IT, HR, and business leaders
Benefits
We provide a variety of medical insurance plans, with dental and vision coverage
Employee Assistance Program
401(k)
Tuition reimbursement
Employee resource groups
Recognition
Flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave
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