Technical Writer for machinery construction, creating user manuals and documentation. Involves research, documentation assembly, and communication with translation services.
About the role
- Technical Writer managing product documentation and collaborating with teams in healthcare data management. Delivering modernized and digitized documentation across platforms.
Responsibilities
- You’ll own product documentation across platforms and products, partnering with Product, Engineering, UI/UX, Support, and the new E‑Learning Manager.
- You’ll deliver clear, branded, release‑aligned content that supports internal enablement and customer success, while laying the groundwork to modernize and digitize documentation in a searchable portal.
- Inventory, standardize, and update priority product/user guides and technical docs. Establish Information Architecture (IA), style/terminology standards, and a repeatable review process.
- Deliver release‑aligned updates (quarterly+), including client‑facing release documentation.
- Partner with the E‑Learning Manager to storyboard and script WBT modules and tutorial videos.
- Close the documentation backlog and expand coverage (workflows, quick references, troubleshooting, API docs).
- Introduce lightweight, contextual in‑app help patterns and a knowledge base structure.
- Drive consistency across products (terminology, visuals, diagrams) and reduce support tickets via better findability.
- Lead the planning and migration path to a modern documentation portal (SSO, versioning, analytics, AI‑assisted search) in partnership with Product, Support, and Engineering.
Requirements
- 4–7+ years of technical writing for software/SaaS; portfolio showcasing end-user and technical deliverables.
- Ability to translate complex healthcare/interop concepts into plain, structured guidance.
- Expert writing, editing, and information architecture skills; strong attention to detail.
- Proven cross-functional collaboration with Product, Engineering, and Customer-facing teams.
- Proficiency in Microsoft 365; working knowledge of diagramming tools.
- Familiarity with issue tracking and content workflows (e.g., JIRA/Confluence or similar).
- Experience with WBT authoring collaboration (e.g., scripting for Articulate 360/Captivate).
Benefits
- Medical, Dental, and Vision benefits
- Employer-paid Life and LTD
- 401k w/ matching – once eligibility is met
- Work/life balance
- Paid Volunteer Program
- Flexible working hours
- Generous FTO
- Remote work options
- Employee Discounts
- Parental Leave
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Technical Writer at BlueCat creating user - friendly documentation for Intelligent Network Operations solutions. Engage with product teams to deliver comprehensive and accurate technical documentation.
Senior Technical Writer creating and localising technical content for the Automotive division. Bridging engineering and practical application using AI - assisted workflows for global engagement.
Technical Writer creating and updating documentation for Nucor's steel products and services. Collaborating with engineering and marketing teams in a hybrid work setting.
Technical Writer creating and updating documentation for machinery and process technology. Collaborating closely with internal teams according to applicable standards.
Technical Editor creating and maintaining technical documentation for Kubota Brabender Technologie in Duisburg. Responsible for CE coordination, quality optimization, and database management.
Technical Writing Intern at STIHL, assisting with documentation and process improvements. Gaining valuable industry experience and participating in professional development activities.
Print & Online Documentation Supervisor supporting documentation evolution at Resideo. Overseeing mobile web documentation and optimized print literature for home comfort and security products.
Technical Writer improving support knowledge base at CrowdStrike, enhancing customer service efficiency. Creating high - quality documentation and utilizing AI tools for effective content management.
Senior Technical Writer improving documentation for Acronis Cyber Protect Cloud and on - premises solutions. Utilizing AI tools to enhance quality and efficiency in technical writing.