eServices Management Analyst supporting analysis and optimization of taxpayer service programs at State of Arizona. Collaborating with IT and vendors to drive continuous improvement initiatives.
About the role
- Business Analyst in a tech consulting firm, guiding product development from conception to launch. Collaborating closely with technical leads and clients in a hybrid environment.
Responsibilities
- Meeting with clients to understand business requirements, documenting them, and translating them into functional requirement specifications
- Orchestrating backlog, prioritizing/updating requirements, and writing quality user stories
- Gathering and processing business information related to procedures and data to clarify business issues/requirements
- Balancing and satisfying needs of the business, end user and technical stakeholders ensuring alternatives have been investigated and there is an understanding of implementation trade-offs
- Facilitating relationships with team and clients in the project room and ensuring a high degree of engagement resulting in a shared understanding of requirements, plans, implementation and delivery realities
- Ensuring quality of the developed solution: it meets business functional requirements and is production-ready
- Facilitating agile practices and ceremonies within the project team
- Supporting the planning, management and delivery of project deliverables in the project room
- Identifying project scope and timeline risks/issues and facilitate or escalate for resolution
- Collaborating with development team to deliver projects on-time and to the client’s satisfaction
- Collaborating with technical leads to ensure successful delivery of development scope and goals
Requirements
- 2+ years of business analysis experience
- Solid understanding of technology
- Familiarity with and enthusiasm for Agile approaches to software development
- Ability to consolidate diverse business requirements and facilitate realistic, common sense solutions
- Proven client-facing, partnership and presentation skills
- Strong facilitation, planning, organization and problem solving skills
Benefits
- Electric Mind is committed to diversity in the workplace. We are an inclusive employer and welcome and encourage applications from all qualified candidates.
- Applicants’ needs will be accommodated during our recruitment and selection process so please advise us if you require accommodation.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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