Conseiller·ère·s support utilisateur pour eeproperty, une entreprise PropTech en forte croissance. Garantir la satisfaction des utilisateurs et veiller au bon fonctionnement des solutions.
Responsibilities
Greet, advise and assist users via our helpline (administrative and technical support)
Process registration requests and incoming postal mail
Manage incoming emails to the general support inbox
Track and update records in our information system
Monitor existing installations
Schedule and coordinate troubleshooting and repair interventions with our technicians
Requirements
Federal VET diploma (CFC) as a commercial employee or equivalent qualification
Comfortable using MS Office tools
Native French speaker, ideally with very good knowledge of Swiss German or German
English or other languages are a real plus
Strong writing skills and impeccable spelling
Organized, autonomous and able to manage priorities
Swiss citizenship or a valid work permit
Benefits
Unique opportunity to grow within a people-oriented, fast-growing company
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