IT Support Specialist ensuring installation, support, and maintenance of IT systems in healthcare settings. Focusing on efficiency, stability, and customer service with a team - oriented approach.
About the role
- Systems Engineer II managing identity access controls across cloud platforms. Collaborating with teams to ensure identity security for financial services using cutting-edge technology.
Responsibilities
- Engineer, implement, and support Privileged Access Management (PAM) solutions including vaulting, session control, and Just-In-Time (JIT) privileged access.
- Administer and maintain secrets management platforms including credential onboarding, vault configuration, and automated password/secret rotation.
- Support lifecycle management of non-human identities (service and workload accounts) including provisioning, governance, ownership validation, and deprovisioning.
- Support enterprise certificate lifecycle management including issuance, renewal, revocation, and automation via approved platforms.
- Participate in the design, testing, and implementation of automation workflows related to privileged identity and certificate management.
- Provide operational support including system configuration, troubleshooting, incident response, and participation in 24x7 on-call rotation.
- Produce reporting and analytics related to privileged access, secrets rotation posture, certificate health, and non-human identity governance.
- Maintain technical documentation, policies, configuration standards, and operational runbooks to ensure secure and consistent platform management.
- Collaborate with Security, Infrastructure, Cloud, DevOps, Audit, and external partners to resolve issues, support compliance requirements (e.g., PCI), and protect the integrity and confidentiality of systems and data.
Requirements
- Bachelor’s degree or equivalent experience.
- 2–5 years of experience in IAM, Security Engineering, or Infrastructure Security.
- Hands-on experience with one or more: PAM platforms (Delinea, CyberArk, etc.) Secrets management tools (Vault, Secret Server) AWS IAM Enterprise PKI / certificate management.
- Experience administering Active Directory service accounts.
- Working knowledge of: RBAC and least privilege principles JIT access concepts Service/workload identity security Scripting experience (PowerShell, Python, or Bash).
- Familiarity with REST APIs and automation tooling.
- Network troubleshooting knowledge (TCP/IP, DNS, firewall rules).
- Experience in regulated environments (PCI preferred).
- Strong troubleshooting and documentation skills.
- Ability to deliver in a fast-paced environment.
- Excellent interpersonal skills and highly customer oriented.
- Excellent written and verbal communication skills.
Benefits
- Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
- 401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
- Paid Time Off – Flexible Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.
- 12 weeks of Paid Parental Leave
- Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.
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