Leader managing customer service team to drive revenue and customer satisfaction at Barry - Wehmiller's Parts division. Collaborating with cross - functional teams and ensuring high service performance standards.
About the role
- Customer Service Agent providing high-quality service and support to corporate clients in Sweden. Building long-term relationships and ensuring customer satisfaction in a hybrid work environment.
Responsibilities
- Ge högkvalitativ service och support till företagskunder
- Arbeta mot höga kvalitetsmål såsom kundnöjdhet och kort hanteringstid
- Bygga långsiktiga relationer med kunder och förstå deras verksamhet
- Hantera ärenden relaterade till fakturafrågor och kunders ordrar
- Samarbeta med interna team för att lösa kundfrågor
Requirements
- Talar och skriver obehindrat på svenska och engelska
- Noggrann och strukturerad
- Har erfarenhet av olika datasystem
- Erfarenhet av kundtjänst
- Telefonvana
- Tidigare arbete mot målsättning med goda resultat
- Tidigare arbete inom kundservice med inrikting mot finans
- Arbetat i Salesforce
Benefits
- Hälsoförsäkring
- Flexibla arbetsarrangemang
- Professionell utveckling
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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