Customer Service role at Sternglas managing inquiries via email, phone, and social media. Assisting customers with products and ensuring smooth return and complaint processes.
About the role
- E-Commerce Growth Manager at Edubini managing funnels and optimizing conversion rates. Leading a team to enhance online shop performance with innovative solutions.
Responsibilities
- Testing roadmap: You create and manage a structured A/B testing roadmap and run the entire process from hypothesis through to analysis.
- Funnel building: You design and build high-performing landing pages, front-end offers, and upsell funnels to maximize Customer Lifetime Value (CLV).
- Team management: You manage an interdisciplinary team of developers, copywriters and designers to implement optimizations and new funnels.
- Analysis & user research: You use GA4 and Microsoft Clarity to identify weaknesses in the user journey and develop data-driven solutions.
- Event management: You plan and manage sales events in the online shop and ensure smooth technical and content implementation.
Requirements
- Solid expertise in Conversion Rate Optimization (CRO).
- Proven experience in building landing pages and funnels.
- Advanced skills in Direct Response copywriting.
- Confident in using common A/B testing tools.
- Proficient with the Shopify ecosystem and integration of relevant apps.
Benefits
- Attractive compensation & genuine advancement opportunities – performance is recognized and exceptional commitment is rewarded.
- Career without politics & rigid hierarchies – no long waits for promotions; as you grow, responsibility grows with you.
- Flexible working options to suit you – remote, hybrid, or in-office work.
- Team trips & cool offsites – team events, workations, and a culture where performance and fun go hand in hand.
- State-of-the-art equipment – MacBook, height-adjustable desk, and everything you need to perform at your best.
- Modern office in Hamburg’s Speicherstadt – an inspiring workspace with views of the Elbphilharmonie in the heart of the city.
Job title
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