Operations Assistant coordinating exhibitor orders and providing support for B2B events. Join a vibrant team facilitating logistics for various exhibitions in the UK and potentially overseas.
Responsibilities
Coordinate and manage exhibitor stand orders, assisting exhibitors with their pre-show orders to achieve revenue targets
Point of contact for exhibitors & their stand and show queries
Liaising with exhibitors to ensure all receive the highest level of customer service pre-show, onsite and post-show.
Support / management of exhibitor manuals
Regular floorplan and exhibitor list audits
Administrative support & form collation
Supporting the operations team pre show and onsite during the show seasons.
Predominantly UK based with potential for onsite working at overseas shows.
Requirements
Ideally 3 - 6 months’ work experience in the events sector or in a similar customer facing role
High standards of communication via email and over the phone
Excellent organisation and time-management skills
Impeccable customer service and problem-solving skills
Ability to hit deadlines and work under pressure
Competence in Microsoft Office products including ability to use Excel
Attention to detail and accuracy
Benefits
Birthday day off
Flexible working as well as hybrid working
Enhanced family pay (maternity & paternity)
Cycle to work scheme
Interest free travel loans
Free online academy to focus on professional development and upskilling
Specialist external performance coach services available to all employees
Employee assistance programme
24/7 access to our virtual GP service
Long service awards
Pension as well as offering salary sacrifice
Life cover
Group income protection
Regular company socials organised throughout the year
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