Payroll & Benefits Analyst overseeing payroll execution and compliance across Malaysia and assigned regions. Collaborating with HR, Finance, and external vendors to ensure accuracy and statutory adherence.
About the role
- Payroll and Pensions Assistant joining the team to support the retirement process. Detail-oriented role involving pension-related activities and member communication.
Responsibilities
- Manage the Pension Hub inbox and respond to queries from both internal and external parties
- Communicate effectively with members regarding pension-related activities
- Process opt-ins, opt-outs, and contribution queries
- Provide completed forms to the Pensions team and liaise with them where necessary
- Review data quality and ensure it is reported accurately
Requirements
- An understanding & willingness to learn about the pension’s environment
- Strong customer service orientation delivering within the organisations service standards
- Relevant qualifications
- Proficient in Microsoft Office, particularly Excel, and pension administration systems
- Ability to work both independently and as part of the Pension Hub team
Benefits
- Enjoy a collaborative work environment
- Diverse range of benefits to help and support during employment
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