Service Management Analyst developing and maintaining knowledge management strategy at Syneos Health. Focusing on operational readiness and collaboration between IT project delivery and operational teams.
About the role
- Part-time Business Analyst developing and supporting online portals in Children’s Services. Engaging with stakeholders to design and implement new processes while working in a hybrid model.
Responsibilities
- Responsible for researching best practice, analysing system options, mapping current and designing new processes and directly build the changes in the systems.
- Evidence your activity by writing business cases, process maps, options appraisals and reports.
- Develop and support the online Children’s and Singleview Portals.
- Attend the office a minimum of one day per week in Eastbourne or Lewes, as well as some home working.
Requirements
- Previous experience of working in Children’s Services or with SystemC software is an advantage.
- Communicate clearly with people such as senior leaders, front line staff, software suppliers and IT colleagues.
- Write and communicate complexity in plain English for everyone to understand.
- Develop processes to bring efficiencies to find simple solutions to big issues.
- Support users of online portals.
- Work on your own initiative and as part of a team.
Benefits
- A diverse range of benefits to help and support you during your employment.
Job title
Job type
Experience level
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Degree requirement
No Education Requirement
Location requirements
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