Legal Operations Coordinator at Mistplay managing corporate records and supporting legal technology initiatives. Overseeing contract management processes while leveraging technology for legal efficiencies.
About the role
- Senior Legal Delivery Manager leading a high-performing team in a global legal firm. Shaping managed legal services and driving operational excellence in the UK Delivery Team.
Responsibilities
- Lead and optimise operations, ensuring high operational and financial performance
- Oversee the integration of new work streams by redesigning processes to leverage technology
- Identify and implement opportunities for process improvements, automation, and best practice
- Lead a positive team culture that supports progression and development
- Oversee work allocation, ensure efficient resource planning, and maintain accurate time recording
- Identify and address training needs in collaboration with HR and L&D
- Take responsibility for escalated HR and delivery issues
- Build and maintain strong relationships with clients to identify new business opportunities
- Ensure quality standards, service level agreements, and best practices are met
- Manage risk and compliance, ensuring team processes comply with regulatory obligations
Requirements
- Qualified solicitor with at least 3 years’ PQE experience
- Demonstrated ability to motivate and lead large legal operations teams effectively
- High level of financial and commercial awareness
- Excellent attention to detail, with the ability to analyse files and data accurately
- Experience in implementing technology solutions and supporting change initiatives
- Ability to adapt positively to change and work effectively under pressure to meet deadlines
- Skilled in managing escalations in line with regulatory standards, with sound decision-making skills
- Experience managing document review projects and teams, and confidence using Relativity or other review platforms
- Proven track record of meeting budgets, quality standards, and timelines
- Ability to report on progress metrics and provide clear, insightful analysis
Benefits
- Flexibility through hybrid working
- Opportunities for career development and progression
- Supportive culture that champions success
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
UC
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