European Sales Coordinator providing operational support to the sales team and ensuring customer satisfaction through effective communication. Responsible for customer activities, performance tracking, and best practices development.
Responsibilities
Provide active support to the European sales team in all commercial, administrative, business and operational needs
Ensure customer satisfaction through internal networking with local DS Smith commercial teams and liaising externally with selected key functions at our customers
Actively support customer activities (monthly sales turnover tracking, indexations, maintenance of product and price files, following contractual conditions, etc.)
Accounts budgets, forecast and sales KPI’s and dashboards follow up, and highlight any discrepancies
Coordinate the execution of tenders on time in full to achieve our growth ambitions
Actively support or contribute to the development of sales operations best practices (KPIs) for European sales team
Compile and co-ordinate customer insights information and data
Organise sales / customer meetings and supporting materials
Requirements
Educated to a degree level, preferably in Business or Economics
Advanced MS Excel and Power Point skills
Excellent analytical skills, with high level attention to detail and accuracy
Excellent interpersonal and communication skills, team-player
Process minded, pro-active and “can-do” mentality
Good Influencing skills and ability to work in a multicultural environment
Fluent English, written and spoken.
Benefits
Competitive salary
Discretionary bonus
Annual entitlement to eco vouchers
Meal vouchers
Entitlement to enrolment in the standard company hospitalization scheme
Job title
European Sales Coordinator – 12 months Fixed Term Contract
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