Service Administrator handling administrative and scheduling tasks for the Service Department at OWL Services. Ensuring compliance and efficient coordination among technicians and dispatch.
About the role
- Office Manager responsible for daily operations and team support at Signable's Bristol office. Overseeing events, compliance, and creating a welcoming workplace culture.
Responsibilities
- Manage the day-to-day operations of the office, ensuring a professional, tidy and welcoming environment.
- Support the Operations Manager with set and ad-hoc admin tasks.
- Oversee office budgets, petty cash, and purchasing of supplies and equipment.
- Manage merch, technical accessories and storage room.
- Maintain Google Meet Hardware and meeting room bookings.
- Liaise with contractors and service providers to maintain facilities.
- Manage Office access (alarm, keycards and visitors)
- Provide diary management, meeting coordination, accommodation and travel arrangements for team members when required.
- Support onboarding and offboarding of new team members.
- Ensure health and safety policies and procedures are up to date and adhered to, including DSE checks.
- Provide support to the Compliance team with basic administrative and reporting tasks and liaise with our external IT support when needed.
- Run monthly Wellbeing team meetings, collaborating closely with the Wellbeing team to plan and deliver events and initiatives.
- Manage the wellbeing budget, ensuring funds are used effectively, and take the lead in hosting in-office wellbeing events that foster a positive and supportive workplace culture.
- Organise first aid, fire warden and other office-based training
- Assist with internal communications, events, and ad hoc projects.
Requirements
- Previous experience as an Office Manager, Facilities Coordinator, or in a senior administrative role
- Strong organisational and multitasking skills with attention to detail
- A confident communicator and a natural problem solver
- Ability to work independently and manage competing priorities
- Proficiency in Google Workspace
- Previous experience in technical presentation and event set-ups (basic AV configuration)
- Previous experience in maintaining and troubleshooting office equipment such as TVs, microphones, and coffee machines to ensure seamless day-to-day operations.
- Understanding of confidentiality policies and GDPR compliance.
- Desirable: Health & Safety training
- First aider at work trained
- Fire Warden trained
Benefits
- Unlimited annual leave - including time off for religious holidays
- £50 per month to spend on either your wellbeing or development
- Flexible working hours for everyone
- Enhanced paid parental leave
- Free face-to-face counselling for up to 8 sessions
- Life assurance & income protection
- Health support plan for things like eye care, dentist, medical support
- Option to join our AVIVA Private Medical Insurance scheme
- Mac or PC? Your choice… just let us know
- EMI share options
Job title
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