Hybrid Sales Assistant

at DOGA

• Job title: Sales Assistant
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: High School Diploma
• Location requirements: Hybrid, Spain

About the role

• Sales Assistant supporting DOGA's Sales Team operations with customer inquiries and order management. Collaborating with internal teams to enhance customer satisfaction and internal efficiency.

Responsibilities

• Provide first-level support to customers and prospects by registering and redirecting inquiries or complaints.
• Manage customer orders: Maintain and update customer databases and price lists.
• Review orders and ensure accurate data entry.
• Serve as a point of contact for external customers and DOGA subsidiaries: Respond to inquiries, process quote requests, and provide basic technical information.
• Assist in resolving issues such as delivery delays or payment follow-ups.
• Perform document management tasks: organize records, classify and archive documentation.
• Support opportunity and project tracking: Assist in CRM maintenance and follow-up of open opportunities and GIDs.

Requirements

• CFGM/S in International Trade, Administrative Management, or similar.
• Over 3 years in a similar role, preferably in the industrial or automotive sector.
• Advanced level of English is essential.
• Knowledge of SAP.
• Proficiency in Microsoft Office, especially Excel.
• Proactive, dynamic and high capacity for work and resolution.
• Customer-orientation and focus on continuous improvement.

Benefits

• Join a Thriving Company : Work for a rapidly growing and strategically positioned company.
• Flexible Work Schedule : Enjoy flexible working hours and the option for a Friday afternoon off.
• Hybrid Work Model : Experience a hybrid work environment that combines office and remote work.
• Customizable Benefits Package : Take advantage of a flexible payment plan that includes options such as kindergarten support, education benefits, transport allowances, gourmet vouchers, or medical insurance.
• Dynamic Team Environment : Collaborate in active work environment alongside a team of highly qualified and dedicated professionals.
• Inclusive Culture : Thrive in an inclusive culture that values diversity, where all individuals, regardless of background, gender, sexual orientation, abilities, or gender identity, feel respected and valued.