Hybrid Community Analyst – Mid-level

at Distrito

• Job title: Community Analyst – Mid-level
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Sao Paulo, Brazil

About the role

• Community Analyst managing the GenAI Lab program, strengthening relationships and organizing events for clients. Fostering community success in an innovative and dynamic environment.

Responsibilities

• Community Management: Co-manage the GenAI Lab program alongside Ecosystem leadership, driving engagement and creating value within the local entrepreneurship, innovation, and artificial intelligence ecosystem.
• Organize and run events such as meetups, workshops, and talks, and manage the recurring events calendar, combining initiatives originated by clients with those created by Distrito.
• Support the Physical Hub by creating an environment conducive to interaction and collaboration, ensuring operations meet established standards and implementing corrective actions when needed.
• Promote a culture of collaboration across Distrito and strengthen connections to generate business opportunities among community members.
• Customer Success Management: Ensure client onboarding meets expectations and objectives, record them in internal systems, and monitor engagement to guarantee expected outcomes are achieved.
• Act as the guardian of Customer Success, ensuring stakeholders reach their goals through continuous relationship management, both remotely and in-person.

Requirements

• Degree in Marketing, Advertising, Communications, Business Administration, or related fields.
• Experience working with artificial intelligence in projects or communities.
• Native Portuguese and advanced or fluent English.
• Results-oriented with a focus on achieving client objectives.
• Strong written communication skills, experience organizing events, and managing virtual communities.
• Creative mindset to propose new projects and approaches to ensure client success.
• Proactive, empathetic, and enthusiastic—able to inspire clients and the team.
• Ability to adapt and build long-term relationships with stakeholders.
• Familiarity with task management tools and CRM systems.
• Skilled in creating reports and presentations (Excel, PowerPoint).

Benefits

• Meal voucher and/or food allowance of R$807.30 per month on an iFood card;
• SulAmérica health insurance (100% company-paid);
• MetLife dental plan;
• Pet health plan;
• Life insurance;
• TotalPass and Wellhub for flexible fitness activities anytime, anywhere;
• Birthday Day Off to enjoy your birthday as you wish;
• Partnership with Sesc;
• Partnership with OnHappy (discounts on hotels and travel);
• Partnerships with educational institutions;
• Childcare reimbursement;
• Work equipment provided (may seem obvious, but we consider it important to highlight);
• Culture of feedback and professional development;
• Dynamic environment with significant growth opportunities;
• Payroll-deductible loans with low interest rates;
• Variable compensation in recognition of performance and cultural alignment.