Sr. Manager driving digital strategy and business operations for Nordstrom. Collaborating with leadership to optimize operational excellence and strategic initiatives.
About the role
- CRM & Sales Systems Administrator supporting teams with Oracle CX Sales and Eloqua. Responsible for maintaining CRM systems, data accuracy, reporting, and workflow processes.
Responsibilities
- Assist with administration and configuration of Oracle CX Sales and Eloqua, including workflows, permissions, and system updates.
- Maintain data integrity across contacts, leads, inventory, and transactions.
- Support user account setup, access management, and CRM/marketing automation-related questions.
- Build and maintain standard dashboards, reports, and analytics for Sales, Marketing, Contracts, and Finance.
- Assist with onboarding new hires, CRM and Eloqua access, and basic system training.
- Conduct routine audits to ensure data accuracy, standardization, and compliance.
- Help implement workflow rules and automations under guidance.
- Collaborate with Sales, Marketing, Contracts, and Finance teams to support campaigns, email communications, and digital initiatives.
- Support timely delivery of sales reporting and insights to leadership.
Requirements
- 3+ years of experience in CRM administration, marketing automation, sales operations, or a related support role.
- Exposure to Oracle CX Sales, Eloqua, or other CRM/marketing automation platforms preferred.
- Basic reporting and analytics skills, including Excel; familiarity with dashboards or BI tools a plus.
- Strong organizational, communication, and problem-solving skills.
- Ability to manage multiple priorities, meet deadlines, and collaborate across teams.
- Flexibility and ability to pivot to new projects and desire to work in fast-paced environment.
Benefits
- Competitive Pay
- Medical, Dental, and Vision Benefits
- 401k Contribution
- Paid Time Off and Paid Holidays
- Employee Meals, Referral Incentives, and Recognition Programs
- Professional development and upward mobility opportunities
- Work-Family Culture
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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