UX Product Manager leading product strategy and AI initiatives at ASU EdPlus. Collaborating with cross - functional teams to enhance student enrollment experiences through innovative solutions.
About the role
- Senior UI/UX Designer leading user experience strategy for federal enterprise modernization. Collaborating with cross-functional teams to design intuitive user interfaces and enhance digital experiences.
Responsibilities
- Lead end-to-end UI/UX strategy for enterprise contact center and related digital systems.
- Conduct user research activities including stakeholder interviews, persona development, workflow analysis, and usability evaluations.
- Translate business and functional requirements into wireframes, mockups, prototypes, interaction flows, and design specifications.
- Design intuitive user interfaces that support high-volume operational environments and diverse user groups.
- Apply human-centered design principles to improve usability, efficiency, and user satisfaction.
- Develop and maintain design systems, style guides, and reusable UI components as appropriate.
- Collaborate with Business Analysts to ensure alignment between documented requirements and user experience artifacts.
- Partner with development teams to support implementation and ensure design fidelity.
- Facilitate usability testing sessions and incorporate feedback into iterative design improvements.
- Ensure user interface designs align with accessibility and inclusive design best practices.
- Support user adoption and change management efforts by aligning design decisions with training and workforce enablement strategies.
- Contribute to continuous improvement initiatives focused on enhancing system usability and operational effectiveness.
Requirements
- 10+ years of professional UI/UX experience, including significant experience supporting enterprise system implementations or digital modernization initiatives.
- Demonstrated experience designing for complex operational environments (e.g., contact centers, service platforms, case management systems, or similar enterprise applications).
- Strong portfolio showcasing wireframes, prototypes, and implemented UI solutions.
- Experience conducting user research and usability testing and applying findings to iterative design improvements.
- Proficiency with modern design and prototyping tools (e.g., Figma, Adobe XD, Sketch, Axure, or similar).
- Working knowledge of accessibility and inclusive design principles.
- Experience collaborating with cross-functional teams including business analysts, developers, and program leadership.
- Strong written and verbal communication skills with the ability to present design concepts to technical and non-technical stakeholders.
- Ability to obtain and maintain a Public Trust clearance.
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Lead User Experience Design for Honeywell, collaborating on intuitive digital solutions in Atlanta. Shape user experiences and enhance engagement for improved customer satisfaction through innovative design.
Join ManoMano as an UX/UI Assistant intern, collaborating with teams to improve user experiences. Gain practical skills in a dynamic e - commerce environment with expert guidance.
UI/UX Designer shaping digital experiences at Newcode.ai. Collaborating with teams to deliver distinctive product interfaces in a dynamic AI - driven environment.
Product Designer designing user flows focusing on conversion. Creating landing pages and analyzing user behavior while supporting the design system in Figma.
Technical Product Designer defining and executing AI - driven Insight and Analytics products for Ford. Requires collaboration with cross - functional teams in a hybrid work setting.
Basis of Design Manager shaping project specifications for HVAC, Fire, and Security. Leading a regional engineering team and engaging with consultants across EMEA.
Product Design Manager at Joseph Joseph focused on developing complex consumer products from concept to manufacture. Collaborating with cross - functional teams for market - leading product launches.
Experienced Product Designer shaping the Design System for ESET's security products and services. Collaborating with teams to ensure innovation and usability across multiple platforms.
Senior Product Designer shaping digital health experiences for Abbott's diabetes care products. Leading design processes and collaborating with cross - functional teams in a remote setting.