Director overseeing execution and development of strategic global partnerships at Virtuoso, a luxury travel agency. Managing performance and engaging key partners across regions.
About the role
- Account Manager managing client relationships for a fintech that simplifies accounting processes. Fostering partnerships and client retention within a data-driven SaaS environment.
Responsibilities
- Reduce churn rate and increase retention across your client portfolio
- Use our tools and your market knowledge to analyze and forecast sales opportunities
- Increase monthly recurring revenue and average subscription value (upsell)
- Build strong relationships with decision-makers and key stakeholders
- Develop a successful customer buying journey
- Support marketing initiatives by representing the company at events as an industry expert
- Manage a portfolio of approximately 300 partner firms in tandem with a CSM
- Follow processes and handle administrative tasks using our internal tools (Salesforce, Salesloft).
Requirements
- Organized and detail-oriented, with a strong sense of priorities
- Proven ability to drive customer retention
- Prior experience in sales within a Tech or SaaS environment is a strong plus
- Excellent interpersonal skills and a taste for challenge
- Comfortable working both collaboratively and independently
- Strong communicator, solution-oriented (problem-solver)
- Team player with an entrepreneurial mindset
- Eagerness to learn, open to feedback and continuous improvement
- Ability to meet (and exceed) targets
- Professional English (B2–C1 level).
Benefits
- Swile meal card providing €10 per day
- Company healthcare plan (Alan) fully covered by Dext
- Partnership with ClassPass (partial subsidy by Dext)
- Hybrid work model: partial remote work possible 2–3 days per week
- Positive work atmosphere and informal social events
- Company-wide focus on skill development with unlimited access to online courses via LinkedIn Learning
- 1 extra day off during the week of your birthday
- 2 paid days to participate in team volunteering activities (Volunteering Day)
- Option to take advantage of “Summer Hours” (reduced working time of 1 to 3 hours per week during July and August)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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