Assistant in communication and events for DELABIE. Focused on optimizing brand presence at professional events and developing sales support tools.
About the role
- Communications Advisor supporting and advising on strategic communication solutions at Desjardins Group. Developing communication activities and maintaining the organization's positive image.
Responsibilities
- Develop the caisse's annual communications activities plan based on the allocated budget.
- Provide recommendations to managers on strategies and communication activities targeting various clientele groups, community organizations, officers and employees to increase visibility and appeal.
- Assist managers in carrying out these activities.
- Advise managers on the development, improvement and implementation of communications solutions, programs and tools.
- Assist in developing, monitoring and implementing the communications action plan (internal and external), in line with Desjardins Group's targeted results and strategic priorities.
- Maintain the caisse's and Desjardins Group's positive image by identifying potential risks and informing the caisse's general management and relevant partners.
- Monitor activities related to service quality for members and customers (e.g., surveys, complaint handling).
- Receive, assess and recommend sponsorship, donation and subscription requests and perform follow-up activities related to approved funding levels.
- Assist the manager in negotiating sponsorship, donation and subscription agreements.
- Assist with producing the caisse's corporate social responsibility (CSR) report.
- Oversee the organization of various caisse events, including logistics and speechwriting (e.g., annual general meetings, special meetings), and produce the annual report.
- Analyze, select and ensure the quality of communication materials intended for members and customers (e.g., letters, mass mailings).
- Produce and distribute a variety of communications (e.g., for local newspapers and internal channels).
- Support caisse representatives in maintaining business relationships with various clientele groups and community organizations.
- Assist with organizing events for customers and community organizations (e.g., information sessions, conferences, school caisse activities).
- Moderate social media communities: draft informational content for publication (e.g., advertisements, videos) and ensure the overall relevance and coherence of comments and interactions.
- Identify needs and perform follow-up activities for ad placement mandates in collaboration with involved partners.
- Follow up on Desjardins Group merchandising proposals (e.g., ordering promotional materials for all caisse sites, posters).
Requirements
- Bachelor's degree in a related field
- A minimum of two years of relevant experience
- Knowledge of French is required
- Knowledge of products and services offered to caisse members, as well as those provided by Desjardins business centres, components and distribution networks, and competitors
- Knowledge of the external environment
- Excellent command of written French, including spelling and grammar
- Knowledge of communication and advertising methods, techniques and tools
- Understanding of the philosophy and fundamentals of financial services cooperatives
- Knowledge of policies, legislation, standards and ethics governing the operations of the caisse and its centres
- Knowledge of service standards
- Knowledge of the democratic structure of the caisses and the Desjardins network
- Action-oriented
- Business insight
- Customer focus
- Appreciation of diversity
- Interpersonal savvy
- Ability to learn quickly
Benefits
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined-benefit pension plan providing predictable, stable retirement income
- Group insurance, including telemedicine
- Reimbursement for health and wellness expenses and telework equipment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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