Hybrid Retail Field Operations Coordinator

at Dermalogica

• Job title: Retail Field Operations Coordinator
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $24 - $26 per hour
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Carson, United States

About the role

• US Retail Field Operations Coordinator managing logistics and operational support for retail partners. Collaborating with Sr. Regional Manager to enhance in-market execution and sales performance.

Responsibilities

• Own the planning, forecasting, and coordination of all field-related materials including samples, gift-with-purchase (GWP) programs, and event support assets.
• Build, order, and coordinate shipment of all field support boxes (e.g., innovation launch kits, event support boxes, and ongoing executional tools) to the US Retail Field team.
• Partner with the Sr. Regional Manager to develop timelines and execution plans that align with brand, account, and field priorities.
• Develop, manage, and track the field operating budget, including collateral, uniforms, GWPs, and activation-related expenses.
• Manage commission reporting and partner with Finance to ensure commissions are submitted accurately and paid on time to the field team.
• Support planning and execution of key account-related events including Field Leadership Conference and Beauty World, Sales & Merchant Conference and Sephoria.
• Serve as a primary point of contact for field-related questions via the Teams channel, providing timely troubleshooting and solutions.
• Manage the back-end administration of the retail execution software to ensure field team members have access to all required tools, content, and materials.

Requirements

• 3-5 years of experience in field operations, sales operations, retail operations, or a related role within consumer, beauty, or retail industries (additional experience may be considered for Senior Coordinator level).
• Strong project management and organizational skills with the ability to manage multiple workstreams simultaneously.
• Proven experience managing budgets, forecasts, and financial reporting.
• Detail-oriented with a high level of accountability and follow-through.
• Strong communication skills with the ability to partner effectively across functions and with field teams.
• Experience supporting large-scale retail events and national meetings preferred.
• Proficiency in Microsoft Office, Teams, and retail execution or CRM software.

Benefits

• Eligible for participation in our company bonus plan, rewarding personal performance and company results.