Hybrid Practice Transformation Manager

at DaVita Kidney Care

• Job title: Practice Transformation Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $96,000 - $132,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Federal Way, United States

About the role

• Practice Transformation Manager for DaVita driving practice transformation in CKD Medicare Advantage care model. Engage provider practices and enhance value-based care experiences.

Responsibilities

• Partner with provider practices spanning across the kidney-care ecosystem to support meaningful, long-term behavior and operational change, shifting the focus from processes that support Fee-for-Service (FFS) to practice governance and strategic workflows that enable success in value-based care.
• Assess practice readiness and workflows to seamlessly partner with DaVita IKC care teams.
• Lead change management efforts within the practice, advocating for physicians and staff to adopt high-value healthcare practices and continuously improve total cost of care and clinical outcomes.
• Serve as the primary, trusted advisor for practices that have limited prior interaction with DaVita IKC, leading their onboarding and continuous education on DaVita IKC and value-based arrangements.
• Build deep, formal relationships with key stakeholders within the local integrated network, including but not limited to, nephrologists, PCPs, specialists, and health system leadership.
• Introduce, educate, and align practice staff with DaVita IKC’s care teams, ensuring collaborative and highly coordinated patient care to improve total cost of care and clinical outcomes.
• Act as a pioneer in the market(s), confidently navigating uncertain situations and continuously advocating for the practices as new DaVita IKC care models and digital tools are developed and deployed.
• Review and synthesize clinical, operational, and financial data to uncover actionable insights for the practice.
• Lead regular, strategic meetings with physician champions and practice leadership to review key metrics, align on goals, and track progress on transformation initiatives.
• Ensure clear, proactive communication across DaVita leadership, local operators, and provider partners to drive program success.

Requirements

• Proven track record of building highly successful, trust-based relationships with physicians and healthcare administrators.
• Experience in practice transformation: Strong background in change management, workflow optimization, and driving behavior change within clinical settings.
• Comfort with Ambiguity: Demonstrated ability to thrive in a startup-like environment, building processes from the ground up and navigating evolving tools/systems.
• Value-Based Care Knowledge: Prior experience in healthcare services, working with payers, Medicare Advantage, value-based care models, and/or integrated healthcare models is highly preferred.
• Bachelor’s Degree required
• At least 5 years of experience in a clinical, clinical support, or healthcare account management role.

Benefits

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace ® , backup child and elder care, maternity/paternity leave and more
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.