Customer Success Manager at Grata driving growth within Strategic Accounts for private market dealmaking. Engaging with senior stakeholders and ensuring successful delivery of services and solutions.
Responsibilities
Proactively interact with senior stakeholders
Build rapport and credibility with end-users
Conduct initial onboarding of accounts
Maintain up-to-date client organizational maps
Provide regular feedback to cross-functional teams
Exceed quarterly and annual revenue targets
Requirements
3-5 years of experience in a customer-facing role
Demonstrable success managing relationships at strategic level accounts
Proven proficiency engaging directly with customers
Ability to work in a feedback driven environment
Successful candidates will be innovative, persuasive, and creative
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