Learning and Development Consultant creating training materials for Dynamics 365. Engaging clients through effective training and adoption programs across various technologies.
Responsibilities
Designing and tailoring D365 F&O training materials to meet client needs
Delivering Train-the-Trainer programs and end‑user training
Using needs‑assessment tools to evaluate training effectiveness
Facilitating engaging classroom, virtual, and group learning sessions
Conducting post‑training follow‑ups to ensure adoption and practical application
Supporting training and adoption across other SaaS platforms (D365, Salesforce, ServiceNow) as opportunities arise
Contributing to AI adoption training as part of our evolving service offering
Requirements
Experience delivering technology or ERP end‑user training (D365 F&O highly valued)
Strong capability in **Train‑the‑Trainer** delivery
Experience creating training curricula, learning pathways, and adoption approaches
Ability to adapt your training style to suit different audiences and contexts
Flexibility to train across multiple technologies and topics
Curiosity and enthusiasm for AI and emerging digital tools
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