Head of People & Culture responsible for HR leadership and operational excellence at D-ploy. Driving HR initiatives across 40+ countries in a fast-scaling IT services company.
Responsibilities
Drive and oversee the execution of People & Culture projects and initiatives defined by the Chief Compliance Officer and senior leadership.
Ensure consistent implementation of policies, processes, and frameworks across all countries and entities.
Monitor project progress, manage risks, and ensure timely and high-quality delivery.
Step into day-to-day HR operations when required to support the team and maintain service continuity.
Lead and coordinate the Employee Services, HR Business Partner, and External Workforce teams.
Ensure smooth and compliant HR operations across the employee lifecycle (onboarding, changes, exits, etc.).
Provide operational and procedural guidance to the team, resolving escalated or complex cases.
Build clear accountability, collaboration, and communication across all HR areas.
Maintain and strengthen HR documentation, policies, and audit readiness.
Ensure all HR activities comply with local employment laws and internal governance standards.
Support the rollout and maintenance of HR systems and ensure data accuracy and integrity.
Drive standardization, automation and process improvement across international operations.
Act as a partner and escalation point for HR Business Partners and HR Generalists, ensuring consistent support for managers and teams.
Promote fairness, compliance, and professionalism in all employee matters.
Contribute to engagement, development, and well-being initiatives that are scalable and pragmatic.
Work closely with the Chief Compliance Officer, senior leadership, and other functions (Finance, Delivery, Resource Management) to ensure alignment and execution of People & Culture priorities.
Provide clear communication and reporting on progress, risks, and improvement opportunities.
Foster collaboration within the People & Culture function and ensure a service-oriented approach across teams.
Requirements
Proven HR leadership experience in a **multi-country, service-oriented, or technology-driven organization**.
Strong understanding of **employment law, compliance, and multi-jurisdictional HR operations**.
Demonstrated ability to **execute HR projects**, implement standardized processes, and build operational maturity.
Excellent communication and influencing skills with the ability to guide and support managers tactically and constructively.
Balanced, calm, and professional approach in managing sensitive or complex topics.
Fluent in **English** (German or another European language is an advantage).
Valid **criminal record extract** (not older than 3 months) required.
Benefits
Flexible working conditions
Fishing for Friends program – our referral program
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