Solution Architect guiding customers in digital transformation with optimal tech solutions. Collaborating with sales and engineering for tailored client architecture recommendations.
About the role
- Jira Solutions Engineer managing Jira Service Management and related Atlassian products. Collaborating with teams to build and improve the Atlassian environment in a hybrid setup.
Responsibilities
- Handle administration and configuration of Jira Service Management Cloud and related Atlassian products
- Manage project setups, workflows, screens, fields, permissions, and notification schemes
- Implement and maintain automation rules to streamline processes
- Collaborate with teams to gather requirements and translate them into Jira solutions
- Support integrations with third-party systems using REST APIs and connectors
Requirements
- Proven knowledge of Jira Service Management in Cloud
- Configure and maintain Jira Service Management Cloud projects
- Design and optimize workflows, issue types, and automation rules using Jira Automation, Rovo, ScriptRunner, or third-party apps
- Manage user permissions, groups, and roles for secure access control
- Monitor and evaluate platform performance, updates, and new features in Atlassian Cloud
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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