Content Services Solution Engineer responsible for design and implementation of software solutions. Engaging in sales initiatives and facilitating workshops for product training and consultation.
About the role
- Dynamic Presales professional joining Salesforce to drive customer engagement and innovative tech solutions. Collaborate with Sales teams and showcase the power of Salesforce applications.
Responsibilities
- Collaborate closely with Sales teams to navigate territories, fostering productive relationships with prospects and existing customers.
- Lead outcome-driven conversations to deeply understand and define customer business requirements during discovery calls.
- Co-create future visions for customers on the Salesforce platform, aligning short and long-term goals to drive digital transformation.
- Bring visions to life through compelling product demonstrations, showcasing the versatility and potential of our platform.
- Engage in ongoing training and certification programs to expand and maintain expertise, staying ahead of industry trends.
- Act as a liaison between product and enablement teams, offering valuable field insights to drive solution evolution and enhancement.
- Share expert perspectives on the business value provided by our solutions, building confidence and trust with potential customers.
Requirements
- Degree or equivalent relevant experience required.
- 10+ yrs of relevant experience in the IT Industry, either pre-sales or implementation of customer engagement solutions, supporting the sales cycle in selling CRM or high value business solutions.
- Strong focus and experience in pre-sales or implementation is required.
- Experience in demonstrating Customer engagement solution, understand and drive use cases, customer journeys, ability to draw ‘Day in life of’ across different LOBs.
- Business Analysis/ Business case/return on investment construction.
- Experience in sophisticated solution selling to customers.
- A broad understanding of and ability to articulate the benefits of Cloud Computing, SFA, Service & Support, Datacloud, AI and Mobile solutions.
- Strong verbal and written communications skills with a focus on needs analysis, positioning, business justification, and closing techniques.
- Outstanding presentation and demonstration skills.
Benefits
- Our benefits and resources support you to find balance and be your best.
- AI agents accelerate your impact so you can do your best.
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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