Solutions Architect designing integrated solutions at Caterpillar. Collaborating across functions to meet customer and business outcomes.
About the role
- Solutions Consultant engaging with legal teams to drive adoption of Litera's practice-of-law tools. Building relationships and collaborating on product success plans while offering strategic insights.
Responsibilities
- Engage with assigned customers to build key relationships and partner on product adoption
- Create and execute account-specific plans to drive end-user engagement
- Develop and maintain expertise in designated Litera products to lead trainings
- Advise on prompting techniques to enable customers to maximize value
- Monitor usage data and customer feedback to identify white space for growth
Requirements
- 2+ years practising law at a top tier law firm or in-house corporate team
- Transactional focus preferred but not essential
- 5+ years in Consulting, Customer Success or related SaaS role, preferably with experience in legal tech
- Proven record working at pace to a high standard with measurable outcomes
- Exceptional communication and presentation skills
- Strong consultative skills
Benefits
- Health insurance
- Retirement savings plans
- Generous paid time off
- Supportive work-life balance
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