Client Solutions Engineer Manager leading the daily operations of AHEAD’s NY and NJ Solutions Engineering Team. Working with Managing Directors to drive sales and foster exceptional customer satisfaction.
Responsibilities
Present AHEAD value proposition to customer and strategic partners
Lead activities to assist account teams to develop and implement sales plan to achieve or exceed goals
Source and identify the proper support to ensure exceptional customer satisfaction
Position Executive / Technical Briefings and Lab Demonstrations with customers and partners to showcase AHEAD’S value
Recruit, build, mentor and motivate team resources
Provides coaching and professional development to team resources in order to enhance their solution knowledge, technical acumen, and pre-sales skill sets
Establish key relationships with strategic partners to maximize sales performance
Facilitate Solution Verification / BOM Review Process
Ensure Project Transition / Closure process is completed
Drive sales meetings and quarterly business reviews
Resolve escalations and collaborates with the management team to develop efficiencies with internal processes
Align with Practice Managers to develop new solutions and offerings and execute in the field
Requirements
Resourceful and able to work under critical conditions
Pleasant, courteous and able to abide and follow guidelines set by our company’s culture
Strong interpersonal skills with excellent presentation skills
Able to communicate with all levels of resources
Ability to influence others to achieve results
Leadership: Independent, self motivated, self starter and possess good working attitude
Able to work well within the team and with partners
Customer focused
Results driven
Benefits
Medical, Dental, and Vision Insurance
401(k)
Paid company holidays
Paid time off
Paid parental and caregiver leave
Plus more! See benefits https://www.aheadbenefits.com/ for additional details.
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