UCaaS/CCaaS Solutions Engineer supporting telecommunications solutions for partners and internal teams with customer - focused approach. Delivering product demonstrations and assisting in onboarding and provisioning.
About the role
- Senior Presales Solution Architect shaping and validating Data & AI solutions for customers. Lead cloud architecture design and collaborate with sales teams in a remote environment.
Responsibilities
- Lead architecture design for cloud‑based data platforms including ingestion, storage, pipelines, transformation, orchestration, warehousing, streaming, and lakehouse patterns.
- Develop end‑to‑end data engineering solutions and integration patterns using modern ETL/ELT and cloud-native services.
- Architect AI/ML and GenAI solutions including ML pipelines, MLOps frameworks, LLM integration, RAG architectures, vector search, and AI agent workflows.
- Conduct technical discovery, shape solution strategy, and translate business goals into scalable Data & AI architectures.
- Deliver customer presentations, demos, and proof‑of‑concepts to communicate technical vision and business value.
- Contribute to RFIs/RFPs, technical proposals, solution blueprints, and cost models.
- Advise customers on data modernization, cloud migration, AI adoption, platform optimization, and best practices.
- Collaborate with sales and delivery teams to ensure alignment, feasibility, and competitive solution positioning.
- Provide thought leadership and mentor junior architects.
Requirements
- Bachelor’s degree in computer science, IT, Engineering, or equivalent experience
- 8+ years in Data & Analytics; 5+ years in presales or customer‑facing architecture roles.
- Strong communication, executive storytelling, and presentation abilities.
- Proven ability to influence stakeholders and serve as a trusted advisor.
- Must be authorized to work in the U.S. without current or future sponsorship.
Benefits
- health, dental, and vision insurance coverage
- employee wellness
- life and disability insurance
- retirement savings plan
- paid holidays
- paid time off
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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