Country Manager managing COD payments and driving market growth across assigned regions. Responsibility includes adapting strategies and refining sales processes for localized markets.
About the role
- Senior Manager of Strategic Analytics at CVS Health driving customer loyalty through strategic insights. Collaborating with cross-functional teams to enhance the consumer experience using data-driven solutions.
Responsibilities
- Own data storytelling: convert analytical outputs into actionable insight narratives
- Champion Customer Truths: highlight patterns, risks, and opportunities and recommend concrete next steps.
- Self‑serve data pulls: write SQL to source, join, and aggregate data; create trusted datasets for visualization and readouts.
- Lead visualization & readouts: design executive‑ready dashboards and presentations; select the right visual for the decision; simplify complexity without losing signal.
- Drive decisions, not just decks: facilitate insight reviews that end with clear recommendations, decision logs, and follow‑through on actions and owners.
- Partner cross‑functionally: collaborate with marketing, merchandising, product, and finance leaders to frame hypotheses, align metrics, and close the loop with outcomes.
- The reviewing of key performance metrics and engagement trends via Power BI dashboards and proactively investigate anomalies.
- Aligning with cross-functional teams (e.g., Loyalty, Merchandising, Pricing) on priorities and over-arching data needs.
- Writing and optimizing SQL queries across Snowflake data sources to extract offer performance, customer behavior, and segmentation insights.
- Building and refining Power BI dashboards to democratize access to strategic insights across the organization.
- Translating complex analytics into clear, compelling visual narratives that support decision-making.
- Presenting findings to stakeholders, highlighting actionable insights and strategic recommendations.
- Spearheading a customer business insight request: Structuring and pressure-testing analytical insights to provide a comprehensive point of view on what’s happening and why.
- Identifying anomalous data that could impact the accuracy of analyses.
Requirements
- 5 years’ experience structuring and leading analytical efforts to deliver relevant business insights and key growth opportunities
- Experience analyzing large data sets: 5+ years of working knowledge and experience in Teradata and/or Snowflake preferred
- Extensive skills and hands-on programming experience with SQL and relational databases.
- Proficient with PowerPoint
- Proven experience building and managing Power BI solutions in a business intelligence or analytics role.
- Understanding of DAX, Power Query, and data modeling best practices.
- The ability to communicate effectively and succinctly with a diverse range of stakeholders, both verbally and on paper, and with all levels of an organization
- The ability to foster effective working relationships with and persuade diverse business leaders based on fact and reason with an emphasis on achieving tangible and meaningful long-term results
- Ability to partner and collaborate effectively – with IT and other non-business partners
Benefits
- Affordable medical plan options
- 401(k) plan (including matching company contributions)
- Employee stock purchase plan
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs
- Confidential counseling and financial coaching
- Paid time off
- Flexible work schedules
- Family leave
- Dependent care resources
- Colleague assistance programs
- Tuition assistance
- Retiree medical access
Job title
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