Hybrid Strategic Accounts Manager – Public Sector

at Ricoh UK

• Job title: Strategic Accounts Manager – Public Sector
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Montreal, Canada

About the role

• Sales professional leading strategic accounts in public sector for Ricoh, specializing in modernization through technology. Building relationships and expanding service offerings in Quebec.

Responsibilities

• Build strong relationships with key stakeholders;
• Identify the client’s business initiatives and articulate, from Ricoh’s perspective, how services can achieve the desired business outcomes;
• Use consultative selling techniques with a focus on customer value and return on investment (ROI);
• Prospect and develop new clients, including planning and conducting introductory meetings both virtually and in person;
• Research and understand alignment across ministries and agencies, initiatives, policies, and client types;
• Collaborate with peers, including supporting advisors and specialists to design solutions that drive transformation and fit the client’s complex environment;
• Present strategic prospecting plans that incorporate stakeholder feedback, including input from managers, advisors, operations, legal, and support teams;
• Manage complex contract negotiations and act as an intermediary for the legal group and senior management team;
• Review complex public sector requests for proposals (RFPs) and lead Ricoh’s response;
• Use Salesforce to manage account activities, pipeline progress, and forecasts.

Requirements

• Post-secondary degree (preferably in Business)
• Experience in a B2B environment, in IT, or in consultative sales (preferably in the public sector)
• Established relationships and contacts within the Quebec public sector market
• Excellent verbal and written communication skills, including strong reporting and forecasting abilities
• Valid driver’s license and reliable vehicle required (and auto insurance in accordance with Ricoh policy).

Benefits

• Choose health, dental, life, and disability insurance coverage that meets your needs
• Contribute to your financial security with Ricoh Canada’s pension plan, including company contributions
• Advance your education with tuition assistance programs for team members
• Enjoy paid time off and annual vacation
• Access a variety of additional benefits to support your health, well-being, and ongoing personal and professional development