Digital Analyst collaborating closely with product teams to improve digital experiences for customers. Utilizing analytical skills to track success metrics and assist in project development.
Responsibilities
Deliver analytics to support projects and product development
Work with product and business teams to formulate success metrics and measurement plan for projects, socialize them and create dashboards/reports to monitor them
Collaborate to understand the goals of the project's enhancements to customer online experience, provide insightful input to optimization efforts
Establish and automate post deployment reporting and analysis based on the success metrics, provide business and product teams with insights for post deployment performance
As an end consumer of data define and implement tracking of our digital properties that is necessary to enable analytics by working closely with the product and development teams
Deliver regular ongoing analysis and reporting
Design, build and update regular reports and communicate to key stakeholders
Perform in-depth analysis from end-to-end which includes understanding business needs and translating to analytic requests, extracting data from a variety of sources, manipulate and analyze using quantitative, statistical and visualization tools
Interface with internal clients to understand requests, develop analytics to address issues, prioritize ad hoc tasks and set clear expectations across teams
Requirements
1+ years of relevant experience for those in a CVS Health leadership program (such as DAP, Leadership development, GMDP, etc.) OR 2+ years of relevant experience for others
Knowledge of online analytics tools such as Adobe, Coremetrics, Localytics, Webtrends, etc.
Experience in Tableau/Power BI, SQL (Teradata, Hadoop, Google Cloud Platform, etc.)
Experience with highly quantitative analytics
Project oriented, pro-active, and self-motivated work style with proven ability to manage effectively multiple projects and changing priorities in an extremely fast paced environment and constantly deliver superior results within given deadlines
Strengths in structured and logical thinking, problem solving, issue resolution, and attention to detail
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