Hybrid Leasing Manager, Multifamily

at Cushman & Wakefield

• Job title: Leasing Manager, Multifamily
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $21 - $25 per hour
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Raleigh, United States

About the role

• Leasing Manager overseeing leasing functions and sales efforts for multifamily apartment community. Responsible for training staff, managing leasing operations, and external marketing.

Responsibilities

• Complete lease/renewal paperwork to ensure completion to company standards.
• Explain lease information to residents.
• Enter all data into tracking system to track leasing activities.
• Walk apartment units prior to showing and occupancy by resident.
• Review leasing paperwork and audit lease files.
• Submit daily, weekly, and monthly leasing reports as required.
• Track and evaluate advertising, and all client traffic.
• Ensure online advertising is reviewed and updated daily.
• Responsible for training and developing leasing personnel in accordance with company policies and procedures.
• Prepare marketing plans, leasing strategies, and advertising proposals with assistance of the Property Manager.
• Maintain professional communication with residents, applicants, and other representatives.
• Report all property issues, leasing objections, and potential liabilities along with recommendations for solving such issues to Property Manager.
• Determine leasing opportunities of leasing staff and work on goal setting, improving the performance of each staff member.
• Analyzing shop program results, distributes completed evaluations, and reviews areas of concern.
• Develop, implement, and monitor property contests/awards/leasing incentives.
• Prepare and maintain complete resident and general office files, keeping proper documentation at all times.
• Maintain Renter's Insurance compliance per company policies and procedures.
• Monitor Month-to-Month leases, complete audit and ensure MTM lease compliance.
• Track work order activity including monitoring completion each day and follow up warm calls.
• Implement and maintain lease expiration matrix in accordance with established policies.
• Monitor compliance with revenue management system and participate in weekly calls (if applicable).

Requirements

• Bachelor's Degree preferred
• 3+ years of related experience
• 1+ years of Management experience
• Effective communication and customer service skills
• Basic computer skills in a Windows environment
• Possess a valid real estate license as required by state regulations
• Direct the leasing activities of the leasing staff.

Benefits

• health, vision, and dental insurance
• flexible spending accounts
• health savings accounts
• retirement savings plans
• life and disability insurance programs
• paid and unpaid time away from work