Assist the Senior Ecommerce Manager across online trading activities for multiple English-speaking territories. Manage product uploads, website content, and support day-to-day operations in eCommerce.
Responsibilities
Support the Senior Ecommerce Manager for English Language Territories (UK, US, CA, IE & AUS) across a wide range of online trading activities.
Manage product uploads and create/maintain website content.
Support day-to-day site operations and conduct data analysis to inform trading decisions.
Gain exposure to key digital marketing channels including SEO, PPC, CRM, and social media.
Assist in managing product inventory and ensuring accurate product information on the website.
Analyse website performance, customer behaviour, and sales trends to identify actionable optimisation opportunities.
Create and update website content and CRM campaigns to enhance user experience and drive sales.
Conduct market research and analysis to identify potential growth opportunities.
Assist in implementing and optimising digital marketing campaigns.
Support the Ecommerce Trading Manager in day-to-day operational tasks.
Collaborate with cross-functional teams to ensure smooth operations and achieve business objectives.
Monitor and report on key performance indicators (KPIs) related to trading activities.
Troubleshoot operational issues (orders, payments, inventory sync, fulfilment) and collaborate to resolve them quickly.
Act as a bridge between the ecommerce team and the development team, ensuring clear requirements and timely execution of tasks.
Requirements
At least 2+ years of prior experience working in Ecommerce.
Strong understanding of e-commerce platforms and online customer journeys (Shopify Plus experience desirable).
Demonstrated ability to interpret data and translate insights into trading actions.
Hands-on experience with analytics tools (Google Analytics, Data Studio, etc.).
Basic understanding of SEO, PPC, and social media.
Ability to take ownership of tasks and work independently with minimal supervision.
Excellent attention to detail.
Strong ability to prioritise tasks and work in a fast-paced environment.
Experience working with cross-functional teams including marketing, operations, and creative.
Proficient in Microsoft Office, especially Excel.
Benefits
25 days holiday plus bank holidays
Auto Enrolment Pension Scheme
Staff discount across our brands (CurrentBody, ZIIP & Tria)
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