Marketplace Platform Engineer maintaining CrowdStrike Store listings and integrations for customer experience enhancement. Collaborating with internal stakeholders and addressing support requests.
Responsibilities
Work with internal stakeholders to create CrowdStrike module listings for customer trials and enhance the Store service in order to deliver new capabilities needed for these listings
Gain experience collaborating with and supporting companies that are on the cutting edge of cybersecurity
Respond to customer initiated support requests for Store trials and integrations through Logscale log analysis and Store service troubleshooting
Participate in the planning and execution of the Store platform expansion with the Store Product Manager and peer platform engineering team
Requirements
2+ years of experience in a customer or partner facing support role
A good working knowledge of 1 or more cloud platforms (AWS, GCP, etc.)
Demonstrated coding skills in 1 or more languages such as Python, Ruby, Bash, Java, C#, or Go
Knowledgeable and can effectively communicate API concepts with partners, such as REST, JSON, Oauth, GraphQL in support of their app implementation
Passion and working knowledge of cyber security industry and segments (EDR/XDR, IOCs)
Benefits
Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
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