Operacional Support Assistant at Tokio Marine managing documents, correspondence, and client requests. Collaborating in insurance proposal processes and ensuring operational efficiency in daily tasks.
Responsibilities
Manage and organize physical and digital documents, ensuring correct filing and traceability of information.
Enter data and update information in corporate systems.
Control the receipt and dispatch of mail, payment slips (boletos), and proposals.
Assist in the quotation process and issuance of insurance proposals.
Support analysis of life insurance proposals.
Respond to requests from internal clients and brokers via digital channels.
Perform analysis and issuance of monthly policy billings.
Validate automated processes (sending bots) on a daily basis.
Contribute to the continuous improvement of administrative processes.
Requirements
Higher education degree (completed or in progress)
Experience serving insurance brokers
Proficiency in Microsoft Office
Availability to work a hybrid schedule (3 days in the office and 2 days remote)
Benefits
Health insurance
Dental insurance
Pharmacy benefit
Wellhub (Gympass)
Workplace exercise program
Quick massage
Physiotherapy
Meal voucher
Food allowance
13th Food Allowance
Pregnancy support program
Mother's corner (nursing room)
Baby kit
Extended maternity and paternity leave
Childcare/babysitter assistance
Social services
Life insurance
Funeral assistance
Commuter voucher with special discount
Breakfast
Convenience store (on-site mini-market)
ATM (Santander)
Private pension plan
Payroll-deductible loan
Attractive Profit-Sharing (PLR)
Discounts on insurance products
Discounts on shows at Tokio Marine Hall
Waived bank fees (Santander)
Tokio Indica discount platform
Birthday day off
Additional leave based on tenure starting at 5 years
Educational assistance
Content offered by the Corporate University
Name and gender rectification assistance for transgender employees
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