IT Change & Release Management Operations Analyst providing 24x7 operational support for enterprise Change and Release Management. Focus on governance, ServiceNow integrity, and automation for operational success.
About the role
- OPS Duty Officer role supporting fire suppression and emergency response operations. Responsibilities include coordinating responses and maintaining situational awareness for wildfire incidents.
Responsibilities
- Direct support of fire suppression and other emergency response operations
- Coordinates emergency responses of firefighters, supervisors, pilots and law enforcement personnel through the use of a communication center
- Deals with critical situations requiring independent judgment
- Has both operational fire control and other support duties
- Receives radio and telephone information concerning wildfires and smoke obscuring highways
- Determines action required, and dispatches emergency response personnel and/or aircraft if necessary
- Ensures the security of law enforcement investigator conducting arson, timber theft, surveillance operations
- Approves or denies outdoor burning authorization by telephone using informed judgment
- Maintains computer records of all burning
- Operates a computer for the purpose of transmitting, receiving, and storing district fire reports, burning authorizations, fire readiness report, and daily weather information
- Keeps up-to-the-minute knowledge of location of all crews and equipment directly engaged in fire suppression
Requirements
- A high school diploma or its equivalent
- One (1) year of experience in radio-teletype operations, sworn law enforcement, dispatching, forestry, firefighting or other public contact work
- College education from an accredited institution can substitute at the rate of 30 semester or 45 quarter hours for the required experience
- Must live within thirty (30) miles of the assigned headquarters
Benefits
- Participation in state group insurance (must meet eligibility requirements*)
- Participation in the Florida Deferred Compensation Plan (457b)
- State of Florida 401(a) FICA Alternative Plan (tax deferred Retirement Savings Plan)
- Flexible Spending Accounts
- Employee Assistance Program (EAP)
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