Customer Service Representative managing patient accounts at OrthoCarolina. Responsible for answering calls, assisting patients, and processing insurance claims.
About the role
- Spanish-Speaking Customer Service Representative providing support via phone, email, and chat. Assisting with inquiries and resolving account-related issues in an international environment.
Responsibilities
- Provide customer service in Spanish via phone, email, and chat
- Handle product and service inquiries professionally
- Troubleshoot and resolve technical or account-related issues
- Maintain high customer satisfaction and follow quality guidelines
- Collaborate with internal teams to resolve customer concerns
- Document customer interactions accurately in the system
Requirements
- Fluent Spanish (C1/C2)
- Good English level (B1+)
- Excellent communication and problem-solving skills
- Customer-oriented mindset
- Ability to work in rotational shifts (40 hours/week, 8-hour shifts)
- Previous customer service experience is a plus, but not required
Benefits
- Full Relocation Package
- Paid flight ticket
- Airport pick-up
- Temporary hotel accommodation
- Full assistance with paperwork & onboarding
- Support with settling into your new city
- Competitive salary (location-based)
- Multicultural and international work environment
- Career growth & internal mobility
- Full training provided no previous experience required
- Remote work options available in selected locations
- Stable, long-term employment contract
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Customer Support Supervisor leading a customer support team at Coda, delivering innovative commerce solutions. Responsible for service quality and team efficiency across multiple support channels.
Customer Support Specialist resolving customer queries for Ovoko, aiding in customer product usage and support. Handle queries effectively and assist in maintaining company reputation for excellent service.
Customer Support Specialist assisting users of OLX service with inquiries. Open and friendly individual passionate about helping others and growing with OLX.
Customer Service Leader managing contract processes and customer satisfaction. Focused on pre - and post - contract administration for public and private accounts in Aero Services.
Customer Service Representative managing logistics inquiries and facilitating order - to - delivery processes in a hybrid work environment. Building relationships with customers and providing effective communication across various departments.
Senior Customer Service Representative supporting sales team in Romania. Managing customer relationships and resolving inquiries effectively.
Customer Service Representative managing customer orders and inquiries for Solenis. Providing support and resolving issues while maintaining communication with various stakeholders in a hybrid work environment.
Customer Support Supervisor at PayJoy providing exceptional customer support and analyzing operational efficiency. Guiding the customer service team to enhance service quality in a hybrid work environment.
Analista de CS Júnior at HupData focusing on customer success through relationship management and data analysis. Collaborating with internal teams to enhance customer experience and engagement.