Senior Commercial Analyst leading projects across sales channels for a major jewelry brand. Enhancing customer experience and optimizing store operations in Brazil.
About the role
- Analista Comercial Júnior managing final closing steps of vehicle financing contracts for Creditas. Ensuring safe and efficient operations while providing client support and coordinating with vendors.
Responsibilities
- Receive and process financing operations that have already been approved, ensuring the closing workflow is followed carefully and completely;
- Act as the focal point in the final stage, supporting any questions from clients and sales representatives;
- Provide instructions regarding documentation, ensuring there are no errors that could invalidate or delay the transaction;
- Perform occasional in-person assistance at the store, offering practical support so the client feels secure and completes the transaction;
- Support the sale of convenience products, considering Creditas' complete "offer package";
- Maintain a high level of attention to detail to avoid operational errors.
Requirements
- Knowledge of vehicle financing products (Creditas, Itaú, BV, etc.) is a plus;
- Ability to argue persuasively, use tact and flexibility to handle objections and guide clients while ensuring the security of the process;
- Desirable: proficiency in Microsoft Office, especially Excel;
- Excellent verbal and written communication skills to negotiate, instruct and ensure clarity in all closing interactions;
- Availability to work a hybrid schedule, with visits to the service point at Shopping Cidade São Paulo (2–3 times per week and 1 Saturday per month).
Benefits
- Health plan (Alice)
- Dental plan (SulAmérica)
- Wellz: 100% free therapy sessions
- Wellhub: access to gyms and studios
- Creditas Endurance: incentive program for high‑impact sports
- Pharmacy partnership (Univers)
- Life insurance (Porto Seguro)
- Birthday day off
- Extended parental leave: 6 months for birth mothers and 35 days for non‑birthing parents
- Family Care: support program for maternity and paternity
- Childcare allowance
- Support for dependents with disabilities
- SESC access for you and your dependents
- Meal allowance (VR): flexible benefits card (Creditas Card)
- Payroll loan (Creditas Benefits)
- Salary advance (Creditas Benefits)
- Discounts on insurance (Minuto Seguros)
- Access to exclusive financial education content in the Creditas app
- PPR: profit‑sharing program
- Educational and development incentives
- Flexible work model
- Free bike parking at the office
- Partnered parking at the office (subject to internal availability)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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