Senior Relationship Manager managing key strategic clients for Iress, Australia's technology company. Building trusted partnerships and driving client success to enhance revenue growth.
About the role
- Account Manager at Conveo connecting with global Fortune 500 brands to drive adoption and expansion. Managing enterprise accounts and enhancing commercial strategies.
Responsibilities
- Own the commercial success of strategic accounts
- Build multi-year account strategies with clear commercial paths
- Partner with CS to translate usage signals into expansion opportunities
- Build and own senior-level relationships across your accounts
- Map the organization to understand decision-makers, influencers, and key internal stakeholders
- Lead renewal and expansion motions in partnership with Customer Success and Sales leadership
- Identify new use cases, markets, and teams to drive multi-team, multi-market adoption
- Help champions position Conveo internally by crafting compelling ROI, impact stories, and value narratives
- Drive enterprise-wide agreements, multi-market rollouts, and long-term contracts
- Build predictable renewal cycles with long lead times.
Requirements
- 6+ years in Account Management, Consulting, Market Research or similar roles
- Excellent communication skills: active listener, clear writer, strong at framing trade‑offs and influencing decisions
- High energy, sense of ownership, and bias to action. You are comfortable in a fast‑moving, low‑politics, high‑standards environment.
- Comfortable working with AI‑driven products and translating technical concepts into simple narratives for non‑technical stakeholders.
- Nice to have: Experience working with enterprise or upper‑midmarket accounts, ideally in CPG, Tech, Pharma, or Financial Services.
- Familiarity with market research or marketing workflows (qual research, panels, moderating, survey/interview design).
- Technological affinity and ability to play with AI tools like clay, lovable & others.
Benefits
- Competitive compensation, including meaningful equity (stock options) with real upside
- Help define how AI-powered research becomes the global default
- A culture built on taste, speed, ownership, and ambition
- Opportunities to travel globally and build real relationships with customers shaping the future.
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