Bilingual Administrative Assistant at PwC Canada providing executive support and managing complex schedules while collaborating with internal teams.
About the role
- Ops Admin Specialist providing significant administrative support for HR and operational functions at DSV. Responsible for coordinating recruitment processes, customer service support, and new hire orientation.
Responsibilities
- Provides support for the recruiting process (e.g., scheduling interviews, sending background checks, attending job fairs/recruitment events as needed, drug tests and contacting selected candidates)
- Provides customer service and support for both internal and external customers for Ops/HR/Quality/Training/Safety/Inventory/Shipping-related processes
- Coordinates the new hire orientation process (e.g., scheduling the orientation, preparing orientation paperwork, and creating the employee file), including I9 completion/compliance. Maintains personnel files for all employees
- Provides support on auditing, reviewing, and processing the paperwork and forms
- Generates, compiles, and distributes reports
- Participate in special project and initiatives, to include engagement, job fairs and HR Assessments
- Provides support to Ops/HR/Quality/Training/Safety/Inventory/Shipping Department as needed
- Must maintain confidentiality and perform all duties in accordance with company policies and procedures
- Provides clerical support to various management and operational functions, including, but not limited to, photocopying, filing, faxing, emailing, and answering telephone
- Reviews, research and/or enters data in various systems to support respective functional area
- Compile data and provides various regular and adhoc reports to management for review and determination
- Serves as frontline customer service to receive, solve and/or escalate inquiries and issues
- Assists management with monthly audit activity by retrieving data and/or files for review
- Work to streamline processes
- Work improvement projects
- Review current SOP’s , Revise and maintain processes
- Audit processes
Requirements
- Clerical 2 years
- Must have a high school diploma or general education degree (GED)
- Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate
- Proficiency in Microsoft Office
- Experience with HRIS systems
- English (reading, writing, verbal)
- Good mathematical skills
- Must have excellent organizational and decision-making skills.
- High level of interpersonal and communication skills to handle sensitive and confidential situation and documentation
- Attention to detail and ability to establishing priorities and meet deadlines.
- Good to excellent spelling grammar, and written communication skills.
- Ability to maintain a high level of confidentiality.
- Demonstrated leadership skills and strong business and professional acumen.
- Results-oriented.
- Must have a high sense of urgency and customer service focus.
- Working knowledge of applicable law and regulations related to Human Resources function.
- Ability to analyze HR processes and make practical recommendations to clients.
- Must posses an understanding of the business and quickly learn the organizations strategy.
- Must be able to deal with ambiguity and cope with change.
- Must be flexible with shifting priorities.
Benefits
- Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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