Business Analyst facilitating customer adoption of Convr’s AI underwriting platform. Bridging customer needs and technical teams to ensure effective implementation of solutions.
Responsibilities
Serve as the primary bridge between customer business needs and Convr’s technical teams
Elicit, document, and translate underwriting workflows and requirements into clear business and technical specifications for the Convr AI platform
Ensure requirements align to customer pain points and desired business outcomes
Partner closely with Professional Services and Engineering to configure and activate the Convr Underwriting Workbench based on customer-specific underwriting needs
Validate that underwriting rules, workflows, and AI-driven decisioning are accurately implemented and fully functional within the platform
Drive platform adoption by ensuring customers understand how Convr supports their underwriting goals and day-to-day workflows
Manage communication and alignment between customer business stakeholders and internal technical teams
Plan, coordinate, and lead UAT sessions with customer stakeholders
Requirements
Bachelor’s Degree required (preferably in Business Administration, Computer Science, Information Systems, or a related field)
Underwriting Domain Expertise: 3–5 years of experience in the Commercial P&C Insurance industry
Technical Business Analysis: Proven track record of eliciting complex business requirements and translating them into technical specifications, preferably for a SaaS or AI-powered platform
Experience managing or supporting the implementation of enterprise software
Exceptional communication skills with the ability to lead meetings and workshops with both executive stakeholders and technical engineering teams
Advanced proficiency in Excel (for data mapping and tracking) and experience with project management tools (e.g., Jira, Asana, or Monday.com)
Benefits
Remote work opportunities
Flexible Paid Time Off
Company Paid Holidays
Insurance Coverage (medical, dental, vision, short-term & long-term disability, life insurance, and accident coverage)
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